HOME TRIALS & RETURNS

FREE RETURN ON ALL ORDERS

DON’T YOU LOVE YOUR PAIR OF SUNGLASSES? DON’T THEY FIT PERFECT ON YOUR FACE?

WE TAKE CARE OF OUR CUSTOMERS, FOR THAT REASON YOU ARE WELCOME TO RETURN YOUR PURCHASED ITEM.

YOU CAN TRY YOUR PRODUCT AT HOME AND SEND IT BACK WITHIN 10 WORKING DAYS (STARTING FROM THE DAY YOU RECEIVE THE ORDER).

WE WILL GIVE YOU A FULL REFUND OF THE AMOUNT PAID FOR THE ITEM.

TO START THE RETURN PROCESS PLEASE SEND AN EMAIL TO INFO@CALAVERAEYEWEAR.COM SPECIFYING “RETURN” IN THE SUBJECT AND THE INVOICE NUMBER OF YOUR ORDER.

FOR A FULL REFUND THE PRODUCT MUST BE RETURNED IN PERFECT CONDITION WITH ALL ORIGINAL PACKAGING AND ITS COMPONENTS.

WE WILL REFUND THE AMOUNT IN 10 WORKING DAYS AFTER RECEIVING THE ITEM.

FREE RETURN AND FULL REFUND IS NOT APPLIED ON PRODUCTS PURCHASED DURING SALES ACTIVITIES AND ON DISCOUNTED ITEMS.

 

EUROPE

– FOR EUROPEAN COUNTRIES WE WILL TAKE CARE OF THE PICK UP OF THE RETURNING ITEM, YOU WILL NOT BE CHARGED OF ANY ADDITIONAL COSTS.

OTHER COUNTRIES

– FOR EXTRA-UE COUNTRIES THE RESPONSIBILITY FOR COSTS, DUTIES AND LOGISTIC SHIPPING WILL BE ASSUMED BY THE CUSTOMER.